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Accessibility statement

We want everyone to be able to use this website, whatever device or assistive technology they use. This page says how far we have got and how to tell us about a problem.

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1. Our target

We aim to meet level AA of the Web Content Accessibility Guidelines (WCAG) 2.2. The website meets most of it; the exceptions we know about are listed below.

2. What we have done

  • Every page can be used with a keyboard alone, including the menu, tabs, filters, accordion and contact form, and the item in focus always has a visible outline.
  • Pages use headings, landmarks and labels so that screen readers can describe them and move around them. A “Skip to content” link is the first item on every page.
  • Layouts adapt down to a 320-pixel-wide screen without sideways scrolling, and pages can be zoomed to 200%.
  • Form fields have visible labels. Errors are written next to the field they belong to and are announced to screen readers.
  • Images have text alternatives, and decorative graphics are hidden from assistive technology.
  • Animation is minimal, and it is switched off when your device is set to reduce motion.

3. Known limitations

  • Colour contrast. Some combinations in our brand palette are below the 4.5:1 ratio that WCAG asks for at small sizes. This affects white text on our blue buttons (4.1:1), the small blue and green labels above headings, and the grey “No” entries in the comparison table on the home page.
  • Comparison table. On narrow screens the comparison table on the home page scrolls sideways. You can scroll it by touch or, once it has focus, with the arrow keys.
  • Small links. A few text links in the strip above the navigation and in the footer are shorter than the 44-pixel touch target we use elsewhere. They do meet the WCAG minimum of 24 pixels.

If any of these stops you from using the website, contact us and we will help you directly.

4. Tell us about a problem

If you have trouble using any part of this website, or you need information from it in a different format, email venddock@gmail.com. Tell us which page you were on and what happened. We reply within 5 business days.

5. How we tested

This statement is based on an automated audit of every page with axe-core, and on keyboard and small-screen testing. We review it when the website changes significantly.