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Terms and conditions

These terms apply when you use this website. The services we provide to clients are covered by a separate agreement that both sides sign.

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1. About these terms

This website is operated by VENDDOCK Digital Engineering, Inc. (“VENDDOCK”, “we”, “us” or “our”).

By using the website you agree to these terms and to our privacy policy. If you do not agree, please do not use the website. If you use it on behalf of a company or other organisation, you confirm that you have authority to accept these terms for it.

2. Who may use the website

The website is meant for businesses and for adults aged 18 or over. You may use it only if you can enter into a binding contract under the law that applies to you.

3. Our services and client agreements

The website describes our services. It is not an offer to provide them, and using it does not create a client relationship. Any work we do for you is governed by a written agreement that both sides sign, such as a master services agreement with a statement of work. If that agreement and the website say different things, the agreement applies.

Figures on the website, including results, statistics, service levels, response times and case studies, are summaries for general information. Results depend on each project, and past results do not guarantee future ones. The commitments that apply to you are the ones written into your agreement.

4. Prices, proposals and payment

Prices shown on the website are starting prices in US dollars for guidance. They do not include taxes, third-party costs such as hosting, licences, app store fees or advertising spend, or work outside the scope described.

The price for your project is the one in the written proposal we send you. A proposal is valid for the period stated in it and becomes binding only when both sides sign the agreement. Payment terms, milestones and refunds are set out in that agreement.

5. Acceptable use

You may use the website only for lawful purposes and in line with these terms. You must not:

  • Break any law or regulation that applies to you while using it.
  • Try to gain access to any system, account or data you are not authorised to use, or probe, scan or test the website for vulnerabilities without our written permission.
  • Introduce viruses or other harmful code, or do anything that disrupts, damages or overloads the website or its hosting.
  • Use robots, scrapers or other automated means to copy content or collect data from the website, except search engines indexing it in line with our robots.txt file.
  • Send spam, false information or unlawful content through our forms, or impersonate another person or organisation.
  • Copy, reproduce or republish the website’s content except as these terms allow.

If you find a security problem, please report it to venddock@gmail.com rather than testing it further. We welcome responsible reports.

6. Intellectual property

The website and its content, including text, design, graphics, images, logos and code, belong to VENDDOCK or to those who license them to us, and are protected by copyright, trademark and other laws.

You may view the website, print or save pages for your own reference, share links to it, and quote short extracts with a credit and a link to us. Any other use, including copying the design or content for another website, needs our written permission.

The VENDDOCK name and logo are our trademarks. Other names and logos on the website belong to their owners and are used only to identify them. Who owns the work we create for clients is set out in each client agreement.

7. Information and ideas you send us

When you send us a brief, message or other material, you confirm that you are entitled to share it, and you allow us to use it to reply to you, prepare a proposal and discuss your project. We handle personal information as set out in our privacy policy.

Please do not send confidential or commercially sensitive information through the website form or by email before an agreement is in place. If your project needs confidentiality, ask us for a mutual non-disclosure agreement and we will sign one before you share the details.

If you send us feedback or suggestions about the website or our services, we may use them without any obligation to you.

8. Job applications

Job listings on the website describe roles we are hiring for. They are not offers of employment, and we may change or close them at any time. Applying does not create an employment relationship. Any offer we make will be in writing.

We never ask applicants for money, bank details or payment of any kind during recruitment. Genuine messages about jobs at VENDDOCK come only from venddock@gmail.com or +92 316 4694405. If you receive a suspicious message that claims to be from us, please report it to venddock@gmail.com.

10. Availability and changes to the website

We work to keep the website available, accurate and up to date, but we do not promise that it will always be available, uninterrupted or free of errors. We may change, suspend or withdraw any part of it at any time without notice.

11. Disclaimer

The website and its content are provided for general information only. To the fullest extent the law allows, they are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of accuracy, fitness for a particular purpose and non-infringement.

Nothing on the website is professional, legal, financial or technical advice for your situation. Please speak to us before relying on it.

12. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, business, data or goodwill, arising from your use of the website, your inability to use it or your reliance on its content.

To the same extent, our total liability for any claim arising from your use of the website is limited to 100 US dollars. This limit does not apply to our work for clients, which is governed by the client agreement.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, such as liability for fraud, or for death or personal injury caused by negligence. If you are a consumer, these terms do not affect your statutory rights.

13. Indemnity

If you use the website for business purposes, you agree to compensate us for any claims, losses and reasonable costs, including legal fees, that arise from your breach of these terms or your misuse of the website.

14. Suspending access

We may block or suspend your access to the website, or to its forms, if we reasonably believe that you have broken these terms or that your use puts the website, our clients or other users at risk.

15. Governing law and disputes

If you have a complaint or a dispute with us about the website, please contact us first at venddock@gmail.com. We will try to resolve it informally within 30 days.

These terms, and any dispute arising from them or from your use of the website, are governed by the laws of the State of California, United States, and the state and federal courts located in Santa Clara County, California have exclusive jurisdiction over them, unless the law of the country where you live gives you the right to bring a claim there.

16. General

  • Whole agreement: these terms, together with our privacy policy and cookie policy, are the whole agreement between you and us about your use of the website.
  • Severability: if a court finds part of these terms invalid or unenforceable, the rest stays in force.
  • No waiver: if we do not enforce a right straight away, we can still enforce it later.
  • Transfer: we may transfer our rights and obligations under these terms to another organisation, for example if our business is sold. You may not transfer yours without our written agreement.
  • Events beyond our control: we are not responsible for delays or failures caused by events outside our reasonable control.
  • Language: these terms are written in English. If they are translated, the English version applies.

17. Changes to these terms

We may update these terms from time to time, for example when the website or the law changes. The date at the top shows when they last changed. The version published when you use the website is the one that applies, so please check this page from time to time.

18. Contact us

Questions about these terms: email venddock@gmail.com or call +92 316 4694405.